Curae Law values and respects the privacy of the people we deal with. We are committed to protecting your privacy and complying with privacy laws and regulations, including the Privacy Act 1988 (Cth).
This policy describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.
In this policy we, us and our means Curae Law Pty Ltd (ACN 640 502 307) and our associated trading names including Curae Law, Flat Rate Settlements, Perth Wills Centre, Perth Probate Centre and Get Paid Debt Collection.
Personal information
Personal information is information or an opinion that identifies an individual.
We collect your personal information for the primary purpose of providing our services, providing information and marketing. The personal information we collect about you depends on the nature of your dealings with us and what you choose to share with us.
The personal information we collect about you may include:
- your name, address, email address, telephone number, occupation, age and date of birth;
- identification such as driver’s licence or passport details;
- referral details and relationships with others in our database;
- financial information such as your bank account details;
- information you provide to us through our online forms;
- details of products and services we have provided to you or that you have enquired about and our response to you;
- your employment or business information;
- your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries or browsing behaviour;
- information about your access and use of our websites, including through the use of Internet cookies, your communications with our websites, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
You do not have to provide us with your personal information, however, if you choose not to we may not be able to provide you with our services.
Collection and use of personal information
We collect your personal information directly from you when you:
- interact with us over the phone, in person or online;
- subscribe to our mailing list or download e-books or guides from our websites;
- apply for a position with us as an employee, contractor or volunteer;
- use our websites, through internet cookies.
We may also collect personal information from third parties or through publicly available sources, for example from Landgate, Infotrack and ASIC.
We use personal information for many purposes in connection with our services and business activities, including:
- to provide you with information or services that you request from us;
- to deliver to you a more personalised experience and service offering, including providing you with information about legal developments, events or other products or services that may interest you;
- to improve the quality of the services we offer;
- internal administrative purposes;
- marketing and research purposes.
Disclosure of personal information to third parties
Protecting confidential information is fundamental to our relationship with our clients and to our business. All information received in connection with a client matter is subject to strict duties of confidentiality. We will not disclose that information except in accordance with our professional obligations, as authorised by the client or as described in this policy.
We may disclose personal information for the purposes for which it was collected and also:
- subject to our professional duties of confidentiality, to any person where necessary or desirable in connection with our provision of legal services;
- to our employees, contractors or related entities;
- to providers of internet-based services hosted by third parties (cloud computing service providers) we use in delivering services and in the management and marketing of our business. Examples include email, document and file sharing services, back-up and disaster-recovery services;
- other third party providers, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you, for example IT providers, data storage, website hosting and marketing providers. This may include parties located, or that store data, outside of Australia;
- as required by law subject to our professional obligations; and
- with your consent.
Sensitive information
Sensitive information is a subset of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information. We do not ordinarily collect sensitive information, however any sensitive information we do have will be used for the following purposes:
- any purposes you consent to;
- the primary purpose for which it is collected;
- secondary purposes that are directly related to the primary purpose for which it was collected; and
- if otherwise required or authorised by law.
Storage and security
We will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
- having a robust physical security of our premises, databases and records;
- taking measures to restrict access to only personnel who need that personal information to effectively provide services to you;
- having technological measures in place (for example, anti-virus software, fire walls).
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Your rights and controlling your personal information
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information. In order to protect your personal information we may require identification from you before releasing the requested information.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
Other online activity
Cookies: We may use cookies on our Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.
Web beacons: We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
reCAPTCHA: We use the reCAPTCHA service provided by Google Inc. (Google) to protect your submissions via internet submission forms on this website. This plugin checks if you are a person in order to prevent certain website functions from being (ab)used by spam bots (particularly comments). This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose your input will be communicated to and used by Google. However, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCaptcha from your browser shall not be merged with any other data from Google. This data collection is subject to the data protection regulations of Google (Google Inc.). For more information about how Google collects and uses your data, visit the Google Privacy Policy. By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Microsoft Clarity: We use Microsoft Clarity to capture how you use and interact with our websites. Clarity captures the interactions on our websites such as how the page has rendered and what interactions users undertake such as mouse movements, clicks, scrolls, etc. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. We use this information for site optimisation, fraud and security purposes and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Retargeted advertising: We may use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, website personalisation, and to provide targeted or retargeted advertising content to you (including through third party websites).
Links to third party sites: Our websites may contain links to websites operated by third parties. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this privacy policy.
Amendments
We may, at any time and at our discretion, vary this policy by publishing the amended Privacy policy on our websites. We recommend you check our websites regularly to ensure you are aware of our current privacy policy.
How to contact us
Please direct any request or enquiries relating to this policy to Michael Hodgkins.
